1. About the authentication of the goods The products we sell are authentic, original and brand new. You can go to local flag-ship store of the brand for checking. 2.How long the logistic takes Normally it takes about 10-15 days to Europe, North America, Asian; it takes longer-about 20-35 days- to Latin America. Please note that the logistics time here is only the number of days under normal circumstances, this is not our commitment. 3.About Warranty The product has the brand’s global warranty, which means you can get repair service from your local authorized repair center for free due to product quality problems. The warranty period varies depending on the brands. Normally we will specify the term in the specification sector. Of course, you can also mail the products to us for repair, but in that scenario, you will have to pay the mail fees. If the damage caused by your improper use of the product, you will have to pay for the repair. 4.About the return If you do not use the product and not activate the device (we can check when it is activated), and the product box as well as the device is available for re-sell, you can return it to us in 7 days after you receive the product and we will return the money back to you. 5.Who will pay for custom duty if necessary? Our store price does not include any custom duty or VAT in your country. You may be charged custom duty for the goods purchased online, In that scenario, please declare the goods you purchased to your country’s custom and pay the duty if necessary. We normally declare the value of the goods according to the request by our logistic supplier so that the package can go easily through the boarder and custom.