YOU MUST READ CAREFULLY:
Bundle A: Tablet PC + Standard Accessory
Bundle B: Tablet PC + Standard Accessory + a Black Case
OFFER: 14Days-FREE Return-Refund-Policy in Europe from Delivered Date!!
ALL EU BUYERS: FAST Shipping from LOCAL Delivery Time within 4-22Days!!
SPAIN – NOT SHIPPING: Ceuta, Melilla, Santa Cruz de Tenerife, Las Palmas!!
PRODUCT KEY FEATUREs:
Dispaly: 1280×800 IPS Touch Screen
OS: GSM Certificated Android 9.0 Pie
CPU Type: MTK Quad-core CPU
Cameras: front 2M and rear 5M
Connections: WIFI, and Bluetooth
I/O Ports: 1 x Micro USB Port, 1 x Earphone Jack, 1 x Charging Port, No SIM Card Slot
Standard Accessory: 1 x User Manual, 1 x USB Cable, 1 x Charger
PRODUCT REAL PHOTOS
BUSINESS TRADING POLICY
1. Warranty Service
Our main concept is that we are a big tablet PC factory in China and we pursue for long term cooperations and negotiations of all orders.
Free return OFFER: we accept 14days FREE RETURN & REFUND policy. Usually, we promise one year warranty of all normal supplying new products.
Extre fee OFFER: we offer ibowin Protection 2-Year Accident & Breakdown Repair in Factory policy. Buyer can check the payment link in our store.
Also, 4months warranty is provided to some BIG DISCOUNTED items with special offers. We will mark it in details on the subject or inside the item descriptions.
2. Shipping Time and Address
Usually, the order shipping to European countries and USA is 10-45days by Post Office and 4-8days by DHL, UPS or FedEx. And the shipping to other countries or places may need more days according to different destination.
We process 96% of our orders within 18-24hours. If the order has special situation, we will message you to negotiate a new shipment.
Kindly please note we ONLY ship to the address that you put in the order instead of telling by messages. Also, Russian buyers please write a full name when you give order.
3. Customs Taxes and Charges
Importation duties, taxes are not included in the item and shipping cost, it is buyer’s responsibility. In case, the parcel is stopped by customs and asking for documents, please message us for help. Frankly speaking, paying customs tax or duty is an honor of buyer to your country that’s same as your purchasing locally.
4. Return and Refund Policy
Firstly, we hope buyer can show the proven problem with words, photos or video. We wish buyer to choose an effective way to negotiate the problem with us instead of opening dispute without any communication.
Also, we offer Refund or Replacement Request within 7days from the date of receiving the order. We will refund money according to the proven problem. In case need to return, the returned item condition should be same as what you received. Pls contact us to request areturn authorization of name, order number, cell number and the reason.
Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a replacement is not available then a refund will be issued. Shipping cost and taxes are non-refundable parts. In case, the item is found non-defective when we receive it, it will be sent back to buyer and buyer need to pay for back shipping cost.
In order to provide excellent services, please treat the transaction fairly. Wish you can leave us a positive feedback 5stars if you’re satisfied with the order. Feedback is our store’s life, before you leave a neutral or negative feedback please contact for a better solution if there really has problem.
6. Tips for NON-Battery Product Shipping
If you choose shipping way of China Post Ordinary Small Packet Plus, we will provide the tracking number that ONLY can follow the tracking information to the airport in your country. By this way, it will save buyer’s money. But please trust us the parcel will arrive to you on time.
If you want a tracking information in every steps shown online, we suggest you choose shipping way of China Post Registered Air Mail, which is faster and safer.
Buyers from Brazil should be clear that we promise a 90days shipping arrival to the address because of Brazil Customs clearing time is much longer.
FAQ OF ORDER FROM US
Q: Do all products sold in your store are brand new?
A: Yes, we sell all 100% brand new products. In case, we sell special items with discounted prices, we will remark it clearly on the subject and the products descriptions.
Q: Which payment ways do you accept?
A: Usually, AliExpress accept payment of Escrow, Visa Card, Master Card, Money Bookers, QIWI and Western Union.
Q: How long is your order preparation time?
A: Usually, 96% of our items have stocks and we ship within 12hours. Some specials models, we need 24-36hours.
Q: How long will the order from China to buyer’s country?
A: Usually, the order shipping to European countries and USA is 10-45days by Post Office and 4-8days by DHL, UPS or FedEx. And the shipping to other countries or places may need more days according to different destination, such as Brazil may needs 50-70days.
Q: If I did not receive my order or can not track the order, what shall I do?
A: Mostly we ship the order by our own shipping way, buyers can track order here www.ec-firstclass.org to see the tracking results. If the tracking number is not right or no tracking result, please message us, we will check your order in time. Sometimes, if the information online updated is slower than the parcel to your Post Office, you need to check with your Post Office.
Q: If the order is not same as described or has problem, what shall I do?
A: When you found the order has problem or not same as described, please message us with photos or video, we will resolve your problem and give you solution in time. Please do not open dispute or give negative feedback before communicate with us.
IBOWIN BRAND PROFILE